Kairos
Built on the official WhatsApp Business Platform

Run your business inside WhatsApp

Kairos turns your WhatsApp number into a service desk and a control panel. Customers get answers, buy, and pay in chat. Your team checks sales and takes action by text.

Talk to usSee how it works

Your customers always see your business name — never ours.

H

Horizon Insurance

online

How do I renew my motor policy?
You can renew by paying your premium right here in chat. Reply pay MOT-2214 to get a secure payment link. Source: Motor Policy FAQ
pay MOT-2214
GHS 950.00 for policy MOT-2214. Pay securely here: pay.kairos.link/x2f4 Your receipt will arrive here after payment.

Illustrations of Kairos conversations on businesses' own numbers.

One number, two superpowers

The platform that runs your customer conversations

One WhatsApp number serves your customers on the front end and your team on the back end.

A customer service desk

Customers ask questions, track requests, upload documents, and get grounded answers with sources — all in the chat they already use.

An operational control panel

Verified staff text the same number to check sales, update statuses, and receive reports. Sensitive actions need a PIN and are audited.

Payments inside the chat

Customers pay with a secure link and get a receipt in the conversation. Funds settle straight into your own payment account.

How it works

Live on your number in three steps

No app for your customers to install. No new tools for your team to learn.

  1. Step 1

    Connect your number

    We put your verified WhatsApp Business number on the official Meta platform. Your name, your brand — customers never see ours.

  2. Step 2

    Load your knowledge and products

    Upload your documents, price lists, and policies. The assistant answers only from what you provide, and cites its sources.

  3. Step 3

    Customers transact in chat

    Enquiries, orders, claims, and payments run as guided flows. When something needs a human, the conversation hands over to your team.

Grounded enquiry

Answers from your documents, not the internet

Customers ask in plain language. The assistant retrieves from the knowledge you loaded, answers with the source attached, and hands over to a human the moment it is unsure.

  • Every answer cites its source document
  • Out-of-scope questions go to your team, not to guesswork
  • Reply HELP at any time to reach a person
Explore the service desk
H

Horizon Insurance

online

Does my policy cover flood damage?
Yes — comprehensive motor policies cover flood damage to your vehicle. Third party policies do not. Source: Motor Policy FAQ, section 4
HELP
Connecting you to a member of the team who will reply here shortly.

Ops by text

Your team runs the business from the same chat

Verified staff message the same number and get real answers from live data. Reads are instant. Anything that changes state asks for a PIN first, and everything lands in the audit log.

  • Ask for sales, stock, or outstanding items in plain language
  • PIN confirmation before refunds, status changes, or broadcasts
  • Every action attributed, confirmed, and audited
Explore operations
H

Horizon Insurance

online

sales today
Sales today: 12 payments received, GHS 4,310.00 in premiums.
update claim CLM-1042 approved
This action needs confirmation. Reply with your PIN to approve claim CLM-1042.
Why Kairos

Serious automation for serious businesses

Built for regulated and money-moving industries first, so every business gets bank-grade discipline.

Grounded answers with sources

The assistant answers from your documents only and cites where each answer came from. Out of scope means a human, not a guess.

Structured journeys

High-stakes flows like claims, orders, and renewals run as guided step-by-step conversations, not free-form AI.

Your money, your account

Checkout links settle into your own payment account. Kairos never holds your funds.

Role and risk tiers

Staff access is gated by role. State-changing actions need a PIN confirmation before they run.

A full audit trail

Every privileged action is written to an immutable audit log — who, what, how it was confirmed, and the result.

White label by design

Your customers chat with your verified business name. Kairos stays invisible.

One engine, many industries

Launched in insurance, built to generalize

Kairos runs industry packs on one engine. Two packs are live today and the same machinery powers every new one.

Insurance

Available now

Policy enquiries, renewals, premium payments, claim tracking.

Result checkers

Available now

Customers browse, buy, and receive exam checkers automatically.

Retail

On the roadmap

Catalogue, orders, stock questions, and payment in chat.

Clinics

On the roadmap

Appointments, reminders, and patient enquiries.

Schools

On the roadmap

Fees, admissions questions, and parent updates.

Microfinance

On the roadmap

Balance enquiries, repayments, and statements.

Security & privacy

Enterprise-grade security and privacy

Designed for Ghana's Data Protection Act and for industries where trust is the product.

Official platform only

Direct on Meta's WhatsApp Business Platform. No unofficial libraries, ever.

Encrypted everywhere

Data is encrypted in transit and at rest. Credentials live in a managed vault, never in code.

Per-business isolation

Every record is scoped to your business, enforced at the database layer.

Least-privilege access

Roles decide who can do what. Sensitive actions require a PIN confirmation.

Immutable audit logs

Every privileged action is recorded and cannot be quietly edited.

Regulator-aware AI

The AI never makes regulated decisions like approving claims or binding quotes. People do.

Simple plans, pilot friendly

Starter, Growth, and Enterprise plans sized to your conversation volume. Early partners get hands-on setup.

See pricing
FAQs

Questions, answered

Get started today

Put your business on the number your customers already message. We set up a pilot with you in days, not months.

Talk to usSee pricing